Luv FAQs
General Questions
Q: What types of pets do you care for?
A: We provide Pet Nanny services for dogs, cats, horses, birds, and reptiles.
Q: How do I book your services?
A: You can book our services by visiting our website’s contact page, calling us, or sending us an email. We recommend booking as early as possible to ensure availability.
Q: What areas do you serve?
A: We serve Beavercreek, Bellbrook, Centerville, Dayton, Fairborn, Kettering, Oakwood, Sugarcreek Township, Washington Township, and Xenia. Please get in touch with us to confirm if we cover your specific location.
Q: Are you insured and bonded?
A: Yes, we are fully insured and bonded to ensure your pets’ and property’s safety and security.
Q: What qualifications and experience do your Pet Nannies have?
A: Our Pet Nannies are experienced and trained in pet care, including basic animal first aid. They are passionate about animals and are dedicated to providing the best care possible.
Dog Care
Q: What services do you offer for dogs?
A: Our services for dogs include walking, feeding, administering medication, overnight stays, playtime, and basic grooming.
Q: How long are the dog walks?
A: Dog walks are typically 30 minutes, but we can customize the duration based on your dog’s needs.
Q: Can you care for puppies?
A: Yes, we can care for puppies. To accommodate their needs, we will manage feeding schedules and potty breaks, with added socialization and attention.
Cat Care
Q: What services do you offer for cats?
A: Our services for cats include feeding, litter box cleaning, administering medication, playtime, and companionship.
Q: How often will you visit my cat?
A: We can visit as often as needed, typically once or twice daily, depending on your cat’s needs.
Q: Do you provide care for multiple cats?
A: Yes, we can care for multiple cats in the same household.
Horse Care
Q: What services do you offer for horses?
A: Our horse care services include feeding, mucking out stalls, turnout, grooming, and light exercise.
Q: Are you experienced with different breeds of horses?
A: Yes, our Pet Nannies are experienced with various breeds and understand their specific care requirements.
Q: Can you administer medications to horses?
A: Yes, we can administer medications and provide basic health checks.
Bird Care
Q: What services do you offer for birds?
A: Our bird care services include feeding, cage cleaning, social interaction, and ensuring their environment is stimulating and safe.
Q: Do you have experience with specific bird species?
A: Yes, we have experience with various bird species and can cater to their unique needs.
Q: Can you care for multiple birds?
A: Yes, we can care for multiple birds in the same household.
Reptile Care
Q: What types of reptiles do you care for?
A: We care for various reptiles including snakes, lizards, turtles, and tortoises.
Q: What services do you offer for reptiles?
A: Our reptile care services include feeding, habitat cleaning, temperature and humidity monitoring, and handling if required.
Q: Are you knowledgeable about reptile-specific care requirements?
A: Yes, our Pet Nannies know the specific care requirements of different reptiles and ensure they receive proper care.
Policies and Procedures
Q: What is your cancellation policy?
A: We require 24-hour notice for cancellations. Cancellations with less notice will incur a fee comparable to the requested services.
Q: How do you ensure the safety and security of my home while I’m away?
A: Our Pet Nannies are trustworthy and responsible. We are insured and bonded, and we take every precaution to secure your home while providing pet care.
Q: What do you do in case of an emergency?
A: In case of an emergency, we will contact you immediately and follow any emergency procedures you have outlined. We also have access to local veterinarians for urgent medical needs.
Q: Can I meet the Pet Nanny before booking?
A: Yes, we offer a meet-and-greet session to ensure you and your pet are comfortable with the nanny before booking our services.
Disclaimer
The information provided in this FAQ section is for general informational purposes only. While we strive to ensure accuracy, Luv Bug Pet Nanny does not guarantee the completeness or reliability of the information. Services and policies may vary, so please contact us directly for specific details.